Play Smart. Stay in Control.

7000ber is proud to be Bangladesh's trusted online casino and sports betting platform — but that trust carries a responsibility we take seriously every single day. We believe that gambling should be a form of entertainment, not a source of financial pressure, stress, or personal harm. Our responsible gaming programme exists to ensure that every player can make informed decisions about their gambling behaviour and access meaningful support when it is needed.

Problem gambling affects a small but significant proportion of people who gamble, and the consequences can extend well beyond the individual player to affect families, finances, and mental health. 7000ber is committed to identifying at-risk behaviour early, providing effective intervention tools, and connecting players with professional support resources — all at no cost and with full confidentiality.

Every member of the 7000ber support team is trained in responsible gaming practices. Our platform systems actively monitor player activity for patterns that may indicate harmful gambling behaviour, and we will proactively reach out to players where such patterns are detected. We do not view responsible gaming as a regulatory checkbox — we view it as a fundamental part of operating ethically in the Bangladesh online gambling market.

7000ber strictly enforces an 18+ age policy. No person under the age of 18 years is permitted to register an account, make a deposit, place a bet, or access any real-money gambling feature on our platform. This policy exists to protect young people from the potential harms associated with gambling at a formative stage of life.

Identity Verification: During the account registration process and prior to approving any withdrawal, 7000ber carries out age verification checks. Players may be asked to provide a copy of their National Identity Card (NID), passport, or birth certificate issued by a recognised Bangladeshi authority. Accounts where age verification cannot be completed will be suspended until the required documentation is received.

Protecting Minors in the Household: If you share a device or household with individuals under the age of 18, we strongly recommend taking the following precautions:

• Always log out of your 7000ber account when you have finished playing.
• Never save your login credentials in a shared browser.
• Use a strong, unique password that is not known to other household members.
• Consider enabling parental control software on shared devices — widely available free-of-charge through reputable providers.
• Keep payment method details (bKash PIN, Nagad PIN, bank cards) private and inaccessible to minors.

Problem gambling rarely appears suddenly — it tends to develop gradually over time. Being able to recognise the early warning signs is one of the most effective ways to take action before gambling becomes a serious problem. The following signs may indicate that gambling has moved beyond healthy recreation and is starting to cause harm.

Ask yourself honestly whether any of the following apply to you. If you answer "yes" to three or more, we strongly encourage you to use the self-exclusion or time-out tools described later on this page, or to contact our support team directly.

7000ber provides every registered player with a comprehensive set of account management tools designed to support responsible gambling. These tools are available directly from your account settings or by contacting the support team. They are free, permanent (until you change them), and take effect immediately or within the timeframes specified below.

How to Access Your Tools: Log in to your 7000ber account and navigate to Account Settings → Responsible Gaming. From this section you can set deposit limits, activate reality check reminders, request a time-out period, or initiate the self-exclusion process. Alternatively, contact support@7000ber and a member of our team will apply any control to your account on your behalf.

Self-exclusion is the most powerful responsible gaming tool available to 7000ber players. When you self-exclude, your account is immediately locked and you will be unable to log in, deposit, or place any bets for the duration of your chosen exclusion period. All pending bonus offers are cancelled and marketing communications are suspended for the duration of the exclusion.

Available Exclusion Periods: 6 months · 1 year · 2 years · 5 years · Permanent (indefinite). You may choose the period that best suits your situation. We recommend choosing a longer period if you are uncertain — a shorter exclusion can always be extended, but it cannot be shortened once in effect.

What Happens During Exclusion:

• Your account is locked immediately and cannot be accessed for the chosen period.
• Any available account balance will be returned to your registered payment method (bKash, Nagad, Rocket, or bank account) within 5 business days.
• All promotional and marketing emails are stopped for the duration of the exclusion.
• You will not be able to create a new account using the same personal details during the exclusion period.
• After the exclusion period ends, a mandatory 24-hour cooling-off period applies before the account can be reactivated — this requires a positive request from you.

Setting a deposit limit is one of the most effective ways to keep your gambling within a budget you are genuinely comfortable with. 7000ber allows every player to set a maximum deposit amount across three timeframes: daily, weekly, and monthly. These limits apply across all payment methods — whether you deposit via bKash, Nagad, Rocket, Upay, or bank transfer.

How Deposit Limits Work:

• Daily Limit: The maximum total you can deposit within any rolling 24-hour period (Bangladesh Standard Time, UTC+6).
• Weekly Limit: The maximum total you can deposit within any rolling 7-day period.
• Monthly Limit: The maximum total you can deposit within any rolling 30-day period.

You can set limits as low as ৳500 per day, or higher amounts that reflect your personal entertainment budget. Once a limit is set, any deposit attempt that would exceed the limit will be declined automatically — no manual intervention is required on your part.

To set or adjust your deposit limits, navigate to Account Settings → Responsible Gaming → Deposit Limits. Alternatively, contact support@7000ber and a team member will configure the limits on your behalf during your next support session.

The time-out feature is designed for players who want to take a short break from gambling without permanently closing their account. A time-out temporarily suspends your access to the 7000ber platform for a chosen period, during which you will be unable to log in, make deposits, or place bets.

Available Time-Out Periods:

• 24 hours
• 48 hours
• 7 days (1 week)
• 14 days (2 weeks)
• 30 days (1 month)
• 42 days (6 weeks)

Time-out is particularly useful during periods of stress, financial pressure, or when you simply feel that gambling has been taking up too much of your time and attention. Unlike self-exclusion, a time-out has a defined end date after which your account automatically becomes accessible again — though you must actively log in to resume play.

What Remains Active During a Time-Out: Your account, balance, and account history are preserved in full. You will still be able to contact our support team for non-gambling queries (such as requesting your activity statement or updating your contact details). Marketing communications are paused for the duration of the time-out.

If you feel that gambling is having a negative impact on your life — or the life of someone close to you — please do not wait to seek help. Acknowledging that gambling has become a problem is the most important first step, and there are people ready to support you through whatever comes next.

Contact 7000ber Directly: Our responsible gaming support team is available 24 hours a day, 7 days a week. All enquiries are handled in complete confidence by trained team members who will not judge your situation. To reach us, email support@7000ber with the subject line "Responsible Gaming Support". We will acknowledge your message within 2 hours and respond fully within 24 hours.

What We Can Do for You:

• Immediately apply a time-out or self-exclusion to your account.
• Reduce your deposit limits to ৳0 (effectively stopping all gambling activity while preserving your account).
• Provide a full activity statement so you can see your complete gambling history in a clear format.
• Connect you with information about professional counselling and support services accessible from Dhaka, Chittagong, Sylhet, and other major cities across Bangladesh.
• Remove you from all marketing communications permanently and without question.

Talking to Someone You Trust: If you are not ready to contact 7000ber directly, consider speaking honestly with a family member, a close friend, or a trusted colleague about how gambling has been affecting you. Sometimes the first conversation is the hardest — but it is also the most important one.

7000ber is committed to the wellbeing of every player in Bangladesh. We operate this platform because we believe gambling can be a legitimate, enjoyable pastime — but only when it is conducted responsibly, by adults who are in full control of their decisions. If that balance has shifted for you, we are here to help restore it. 18+ · Play Responsibly · SSL Secured.